Medical secretary
A reliable point of contact for your patients, and a calmer working day for you.
- Patient calls & emails
- Appointments & referrals
- Letters, reports & medical typing
- Records filing & administration
Remote medical secretary · Ireland
More time for
patients.
Less admin.
Experienced medical secretarial support for your practice. From patient calls to theatre lists, get the help you need — without a full-time hire.
From €25/hour · 10-hour weekly minimum · Fully remote
A little more breathing room.
Your practice, in good hands.
MON16
TUE17
WED18
THU19
FRI20
09:0010:0011:00
Clinic appointments coordinatedConsultant diary · Scheduling
Patient correspondence organisedReferrals · Inbox management
Theatre list preparedAdmissions · Practice coordination
✓
Details taken care ofRoom to focus on your patients.
Real experience. Personal support.Hospital administration expertise.
Support that fits your practice
The right help.
Exactly where you need it.
Choose a service or mix your hours across all three. Straightforward hourly rates, with a minimum of 10 hours per week.
Clinic & theatre scheduling
Experienced coordination for consultants and surgical practices with moving parts.
- Theatre lists & consultant diaries
- Clinic templates & waiting lists
- Pre-admission coordination
- Insurer pre-authorisations
Inbox & diary
Keep everyday practice administration moving, even when your clinic is busy.
- Inbox triage & replies
- Diary & meeting management
- Invoices & reminders
- General practice administration
All rates exclude VAT where applicable. Weekend hours are charged at 20% above standard rates.
A little clarity on cost.
Explore an indicative weekly cost for one service.
We’ll agree your mix of services and hours on the call.
Estimate excludes VAT where applicable. Minimum 10 hours per week.
The person behind the support
Hospital experience.
Human connection.
Human connection.
Consultants. Clinics.
Private practices.✧
Private practices.✧
Why Relay Admin
Someone who knows
how your world works.
Relay Admin is run by an administrator with extensive hospital administration experience and a previous career in retail banking. That means an understanding of busy consultant rooms, complex theatre lists and the importance of getting the details right.
Experienced, personal supportWork directly with the person handling your admin.
◷
Hours built around your practiceMonday–Friday, 9am–5pm. Other times by arrangement.
✓
A considered approach to accessA data processing agreement and agreed system access before work starts.
10+ hours per weekWeekends by arrangementFully remote
A straightforward start
Less on your plate.
In three simple steps.
Tell me about your practice.
A 20-minute introductory call to understand your workload, the support you need and the hours that suit you.
Agree the details.
Confirm your services and hours, sign a data processing agreement and arrange access to your practice systems and inbox.
Make room for your patients.
Your agreed admin support begins. Review your hours as your needs change, with one itemised invoice each month.
What is the minimum booking?
10 hours per week, split across any of the three services to suit your practice.
What hours are available?
Monday to Friday, 9am to 5pm as standard. Early starts, late finishes or split days can be arranged on request. Weekend hours cost 20% above the standard rate, subject to availability.
Can you work at our practice?
Relay Admin is a fully remote service, working from a secure home office. On-site cover is not provided.
Will I need to change practice software?
The aim is to work within your existing systems. We’ll confirm compatibility, remote access arrangements and any training needs during setup.
How does billing work?
You receive one monthly invoice from Relay Labs Limited for the hours worked, itemised by service. Rates exclude VAT where applicable.
How is access to patient information arranged?
Before work begins, we sign a data processing agreement and agree the system permissions and working procedures needed for your practice. Please do not include patient information in an initial enquiry.
Let’s take admin off your list
Your next step?
A conversation.
Tell me a little about your practice and where you could use a hand. We’ll arrange a 20-minute introductory call.